1. Introduction
FlotillaTracker.com ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our flotilla tracking services.
By accessing or using FlotillaTracker.com, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
Key Privacy Principles
- Transparency: We clearly explain what data we collect and why
- Control: You have control over your personal information
- Security: We implement strong security measures to protect your data
- Minimal Collection: We only collect data necessary for our services
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our services:
- Contact Information: Name, email address, phone number (when you contact us)
- Account Information: Username, password (if you create an account)
- Communication Data: Messages you send through our contact forms or support channels
- Professional Information: Organization name, job title (when relevant to your inquiry)
2.2 Technical Information
We automatically collect certain technical information, including:
- Device Information: Device type, operating system, browser type and version
- Usage Data: Pages visited, time spent on pages, click patterns
- Location Data: General geographic location (country/city level, not precise location)
- Log Data: IP address, access times, referring websites
2.3 Flotilla Tracking Data
The flotilla tracking information displayed on our platform consists of publicly available maritime data and does not include personal information about individuals aboard vessels.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide and maintain our flotilla tracking services
- Process and respond to your inquiries and support requests
- Deliver requested information and updates
- Authenticate users and prevent unauthorized access
3.2 Service Improvement
- Analyze usage patterns to improve our platform
- Develop new features and services
- Monitor and analyze trends and user preferences
- Conduct research and data analysis
3.3 Communication
- Send important updates about our services
- Respond to your comments and questions
- Provide technical support and customer service
- Send newsletters and updates (with your consent)
3.4 Legal and Security
- Comply with applicable laws and regulations
- Protect against fraud and security threats
- Enforce our Terms of Service
- Respond to legal requests and prevent harm
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Data analysis and processing
- Email delivery services
- Customer support services
These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.
4.2 Legal Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Protect the rights, property, or safety of others
- Investigate potential violations of our Terms of Service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
Encryption
All data transmission is encrypted using SSL/TLS protocols. Sensitive data is encrypted at rest using industry-standard encryption methods.
Access Controls
Access to personal information is restricted to authorized personnel only, based on the principle of least privilege.
Secure Infrastructure
Our systems are hosted on secure servers with regular security updates, monitoring, and backup procedures.
Regular Audits
We conduct regular security audits and vulnerability assessments to maintain the highest security standards.
Important: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
Request access to your personal information and receive a copy of the data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information under certain circumstances.
Right to Restrict Processing
Request limitation of how we process your personal information.
Right to Data Portability
Request a copy of your personal information in a structured, commonly used format.
Right to Object
Object to certain types of processing, including direct marketing.
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@flotillatracker.com. We will respond to your request within 30 days.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by relevant data protection authorities
- Other appropriate safeguards as required by applicable law
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@flotillatracker.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or prominent notice on our website
- Provide at least 30 days' notice for material changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Contact
Phone
Response Time
We will respond to privacy-related inquiries within 48 hours